Frequently Asked Questions

A: Please reach out to your original place of purchase for assistance with order information.

A: We currently not do ship outside of the Continental US.

A: Received an order that arrived damaged/broken? Please contact us with your order information and we will get a replacement shipped out to you. [email protected] or 1-888-840-4559.

A: Please double check the batteries/plugs on your item to see if they have moved or been misplaced. If you continue to have trouble getting your product to work, please contact us: [email protected] or 1-888-840-4559.

A: We do offer customization/ Bulk purchasing for some of our products. For more information, Please contact us: [email protected] or 1-888-840-4559.

A: We keep most of our product lines in stock for most of the year. To check on stock on a specific item, please check the retailer's product page.

A: Not all products include batteries unless the product specifications reference batteries included. Please see your product page to confirm if an item includes batteries upon purchase.

A: The warranty on our products is 1 year from purchase date.